Shipping policy

Shipping Policy — McArthur L. Glaze (Effective date: September 10, 2025)

1. Destinations:
We ship to selected countries. Rates calculated at checkout.

2. Processing time:
Orders ship in 1–3 business days (custom orders may take longer).

3. Delivery estimates:
Domestic: 3–10 business days. International: 10–30 business days. Delays may occur.

4. Costs:
Calculated at checkout by weight, destination, method. Free shipping when applicable.

5. Tracking:
Tracking email sent if available.

6. Customs & taxes:
Recipient responsible for fees, duties, taxes. Not responsible for customs delays.

7. Lost or damaged orders:
Contact orders@mcarthurglaze.com with details + photos. We will assist with carrier claim.